Before using our services, please carefully read these Terms and Conditions. By registering a Player Account on our website, you acknowledge and agree to be bound by these Terms.
The website www.rickycasino.com (referred to as “Casino”, “Website”, “Company”, “we”, “us”, “our”) is owned and operated by Dama N.V., a company incorporated under the laws of Curaçao (Company No. 152125), with its registered address at Scharlooweg 39, Willemstad, Curaçao. Dama N.V. is licensed and regulated by the Curaçao Gaming Control Board under license number OGL/2023/174/0082.
It is your sole responsibility to ensure that online gambling is legal in your jurisdiction before using the Website.
The Casino reserves the right to modify these Terms at any time. While we may notify you of significant changes via email, we recommend reviewing this page regularly to stay updated.
Only players from jurisdictions where online gambling is legal may use the Website. You must be at least 18 years of age or the legal age for online gaming in your jurisdiction.
It is your responsibility to comply with local laws regarding gambling and age restrictions. The Casino may request proof of age and reserves the right to suspend or terminate accounts where requirements are not met.
Bonuses and promotions are not available to players from Sweden.
Users from certain regions (listed as “Restricted Countries”) are prohibited from depositing or playing for real money. These include, but are not limited to, the United States, United Kingdom, France, Spain, and others. The Casino does not guarantee the processing of withdrawals for users who breach this policy.
Some games may be restricted based on your location due to providers’ licensing policies.
NetEnt games are unavailable in numerous countries including the USA, UK, India, and France.
Specific NetEnt titles such as Narcos and Jumanji are further restricted in countries like India, Russia, and Turkey.
Universal Monsters games are only accessible in certain European and surrounding regions.
Jackpot games from NetEnt are not available to players from countries including Australia, Israel, India, and Spain.
Players from Canada are ineligible to play NYX games.
Use of VPNs or proxy servers to bypass these restrictions is prohibited and may result in account termination and forfeiture of winnings.
You can play using the following currencies: EUR, USD, CAD, NOK, USDT, AUD, BTC, NZD.
You are solely responsible for any taxes or fees related to your winnings under the laws of your country.
By accepting these Terms, you confirm that you understand the rules of the games offered and acknowledge that it is your responsibility to review each game’s payout percentages.
Gambling involves financial risk. The Casino is not liable for any losses incurred.
We are not responsible for:
Internet issues or technical failures
Software or hardware malfunctions
Mistaken wagers or erroneous account credits
If funds are mistakenly credited to your account, they remain our property and must be returned. We may deduct such funds or pursue legal action if necessary.
You agree to indemnify the Casino and its partners against any damages arising from your use of the Website.
Each player may register only one account. Creating multiple accounts may result in suspension and forfeiture of winnings.
Accounts must be registered in your name using personal details. Accounts created per household or device may be deemed duplicates and treated accordingly.
Rickycasino reserves the right to request video verification via Skype. Refusing to comply or failing this verification will result in account closure and confiscation of funds.
Fraudulent activity such as collusion, chargebacks, or using fake documentation will result in account termination and may be reported to authorities.
Prohibited actions include:
Bonus abuse
Use of stolen cards
Misleading personal information
Manipulating the casino software
Verification documents may be requested at any time. If not provided in Latin or Cyrillic, video verification may be required.
Using VPNs or proxies is strictly prohibited. Violations may result in account closure, forfeiture of funds, and legal action.
We support various payment methods including VISA, MasterCard, and others. Contact support to check available methods in your country.
Deposits must come from accounts in your name.
Minimum deposit: €20 or equivalent
Cryptocurrency deposits (via CoinsPaid) do not support limits; use fiat methods if you wish to set restrictions.
Minimum withdrawal: €20 or equivalent
Payouts exceeding limits will be split into installments.
Verification is required before processing.
Withdrawals via Visa and MasterCard depend on issuing bank approval. All transactions are handled in Euros; currency conversion fees may apply.
Max weekly withdrawal: €7,500
Max monthly withdrawal: €15,000
Jackpot wins are paid in full.
Additional bank charges may apply for wire transfers.
Refunds will only be considered:
Within 24 hours of the transaction
Within 30 days if unauthorized access is claimed
Bonuses and winnings will be deducted before processing a refund. The Casino reserves the right to refund card transactions back to the original method in specific cases.
Accounts inactive for 12 months are considered dormant. A €10 monthly fee will apply while the balance remains positive. This fee stops once the balance is zero or the account is reactivated.
All claims must be filed within one (1) year from the date of the event that caused the claim.
To file a complaint, contact our support team as per the instructions on the website. Only the account holder may file a complaint, and complaints submitted by third parties will not be considered.
In case of disputes, server logs will be the final authority. Communication will be conducted using the contact details associated with your account.
You may not transfer your rights, account, winnings, or any related claims to any third party. This includes selling or gifting accounts or funds.
All disputes arising from these Terms will be resolved exclusively through arbitration in Cyprus, under the Cyprus Civil Procedure Rules.
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